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	<title>eric tatro dot com &#187; Marketing Events</title>
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		<title>When life gives you lemons&#8230; That SUX</title>
		<link>http://www.erictatro.com/2007/10/when_life_gives_you_lemons_that_sux.html</link>
		<comments>http://www.erictatro.com/2007/10/when_life_gives_you_lemons_that_sux.html#comments</comments>
		<pubDate>Tue, 23 Oct 2007 03:01:18 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/2007/10/when_life_gives_you_lemons_that_sux.html</guid>
		<description><![CDATA[This just makes me laugh every time I see it. &#8220;Yeah, I&#8217;m flying into SUX today, I&#8217;ll be home about five&#8230;&#8221; Nothing like taking a less-than-stellar situation and turning it into a positive, right? Until I read this, I didn&#8217;t know Sioux City, Iowa even *had* and airport. Now I&#8217;ll never forget.]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.siouxcitygifts.com/store/images/fly.jpg" alt="Fly SUX" /></p>
<p><a href="http://news.yahoo.com/s/ap/20071022/ap_on_fe_st/odd_airport_identifier;_ylt=ArKgV08rh87z3nRyF51J.PCs0NUE">This just makes me laugh every time I see it. </a></p>
<p>&#8220;Yeah, I&#8217;m flying into SUX today, I&#8217;ll be home about five&#8230;&#8221;</p>
<p>Nothing like taking a less-than-stellar situation and turning it into a positive, right? Until I read this, I didn&#8217;t know Sioux City, Iowa even *had* and airport. Now I&#8217;ll never forget.</p>
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		<title>Fans protest and bring back &#8220;Jericho&#8221;</title>
		<link>http://www.erictatro.com/2007/06/fans_protest_and_bring_back_jericho.html</link>
		<comments>http://www.erictatro.com/2007/06/fans_protest_and_bring_back_jericho.html#comments</comments>
		<pubDate>Thu, 07 Jun 2007 04:33:13 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>
		<category><![CDATA[Television]]></category>
		<category><![CDATA[Web/Internet]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/2007/06/fans_protest_and_bring_back_jericho.html</guid>
		<description><![CDATA[To quote Nina Tassler, &#8220;wow.&#8221; This hardly ever happens, but kudos to these fans, who were able to bring back Jericho, their favorite show, from cancellation: In a letter to “Jericho” fans that opened simply with “Wow!,” the president of CBS Entertainment, Nina Tassler, praised the “impressive and probably unprecedented display of passion” evident in [...]]]></description>
			<content:encoded><![CDATA[<p>To quote Nina Tassler, &#8220;wow.&#8221; This hardly ever happens, but kudos to these fans, <a href="http://www.nytimes.com/2007/06/07/business/media/07cbs-web.html?ref=business">who were able to bring back <em>Jericho</em>, their favorite show, from cancellation</a>:</p>
<blockquote><p>
In a letter to “Jericho” fans that opened simply with “Wow!,” the president of CBS Entertainment, Nina Tassler, praised the “impressive and probably unprecedented display of passion” evident in the effort to save the series. She added that the series could be extended further if fans help recruit more viewers. The letter is posted on the message board at CBS’s Jericho Web site.</p>
<p>The reversal and Ms. Tassler’s reaction were in response to a campaign that led to thousands of pounds of roasted nuts being delivered to CBS executives by viewers of the show. The nuts were a reference to the first-season finale, in which Jake Green, the character played by Skeet Ulrich, uses the somewhat outdated expression to refuse his enemy’s suggestion that he surrender.</p></blockquote>
<p>I was actually motivated to pick up the first (and only) season of <em>Firefly</em> simply due to how hardcore the series fans were. I&#8217;ll probably do the same with <em>Jericho</em>, because if the fans are this insane the show must be doing something right. Never underestimate the power of the Internet to organize an angry mob, eh?</p>
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		<title>PR Stunt of the Week: KFC asks Pope&#8217;s &#8216;blessing&#8217; for new sandwich</title>
		<link>http://www.erictatro.com/2007/02/pr_stunt_of_the_week_kfc_asks_popes_blessing_for_new_sandwich.html</link>
		<comments>http://www.erictatro.com/2007/02/pr_stunt_of_the_week_kfc_asks_popes_blessing_for_new_sandwich.html#comments</comments>
		<pubDate>Fri, 23 Feb 2007 13:21:59 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/2007/02/pr_stunt_of_the_week_kfc_asks_popes_blessing_for_new_sandwich.html</guid>
		<description><![CDATA[It takes a lot of, er&#8230; Guts to ask the Pope to officially approve your product. That didn&#8217;t stop KFC, who asked the spiritual leader of the world&#8217;s Catholics to give the thumbs-up for their new Fish Snacker sandwich just in time for Lent: The company has turned to Pope Benedict XVI, beseeching him to [...]]]></description>
			<content:encoded><![CDATA[<p>It takes a lot of, er&#8230; <em>Guts</em> to ask the Pope to officially approve your product. That didn&#8217;t stop KFC, who asked the spiritual leader of the world&#8217;s Catholics to give the thumbs-up for their new Fish Snacker sandwich <a href="http://biz.yahoo.com/prnews/070221/cgw013.html?.v=87">just in time for Lent:</a></p>
<blockquote><p>
The company has turned to Pope Benedict XVI, beseeching him to bestow his Papal blessing for this innovative new menu item. Vatican officials confirmed they received KFC&#8217;s request, and the company is hopeful to get the Pope&#8217;s blessing this Lenten season.</p></blockquote>
<p>I actually like this idea; It&#8217;s getting a lot of coverage, and all KFC had to do was ask the Vatican a question. If the Pope were to actually approve it, they&#8217;d have another big story on their hands. Simple, but brilliant.</p>
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		<title>&#8220;It&#8217;s not guerilla warfare, it&#8217;s guerilla marketing.&#8221;</title>
		<link>http://www.erictatro.com/2007/02/its_not_guerilla_warfare_its_guerilla_marketing.html</link>
		<comments>http://www.erictatro.com/2007/02/its_not_guerilla_warfare_its_guerilla_marketing.html#comments</comments>
		<pubDate>Thu, 01 Feb 2007 13:17:47 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Marketing Events]]></category>
		<category><![CDATA[Mass Media]]></category>
		<category><![CDATA[PR Disasters]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/2007/02/its_not_guerilla_warfare_its_guerilla_marketing.html</guid>
		<description><![CDATA[The best part of the Aqua Teen Hunger Force &#8220;bomb&#8221; scare? All of the media outlets photoshopping out, blurring out or outright removing the Mooninite&#8217;s crude middle finger. Fortunately the Mooninite threat has been quelled, as arrests have been made. These little LED objects were placed in ten cities around the United States. Why was [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" hspace="5" src="http://cache.boston.com/bonzai-fba/Globe_Photo/2007/02/01/1170321516_3249.jpg"></p>
<p>The best part of the Aqua Teen Hunger Force &#8220;bomb&#8221; scare? All of the media outlets <a href="http://www.fantent.com/2007/01/31/aqua-teen-hunger-force-media-alters-photos/">photoshopping out, blurring out or outright removing the Mooninite&#8217;s crude middle finger</a>. Fortunately the Mooninite threat has been quelled, as <a href="http://www.boston.com/news/local/massachusetts/articles/2007/02/01/froth_fear_and_fury/">arrests have been made</a>.</p>
<p>These little LED objects were placed in ten cities around the United States. Why was Boston the only one to go on high alert?</p>
<p>UPDATE: The men responsible for planting the devices in Boston gave <a href="http://hotair.com/archives/2007/02/01/video-the-boston-hoaxers-surreal-moronic-press-conference/">the most bizarre press conference I&#8217;ve ever seen</a>. A must-see.</p>
<p>UPDATE 2: <a href="http://www.msnbc.msn.com/id/16941043/">The Turner CEO apologizes</a>.</p>
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		<title>Why should Microsoft and Edelman be held at fault in laptop &#8220;scandal?&#8221;</title>
		<link>http://www.erictatro.com/2006/12/why-should-microsoft-and-edelman-be-held-at-fault-in-laptop-scandal.html</link>
		<comments>http://www.erictatro.com/2006/12/why-should-microsoft-and-edelman-be-held-at-fault-in-laptop-scandal.html#comments</comments>
		<pubDate>Fri, 29 Dec 2006 08:12:47 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>
		<category><![CDATA[PCs]]></category>
		<category><![CDATA[PR Practice]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Web/Internet]]></category>
		<category><![CDATA[Weblogs]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=117</guid>
		<description><![CDATA[Apparently Microsoft and Edelman recently sent out fully-loaded laptops running Windows Vista to a handful of influential bloggers, and it appears some people think such practices are highly unethical. Initially Microsoft encouraged the bloggers to give the machine away, send it back, or keep it after they finished reviewing it. Now it appears the machines [...]]]></description>
			<content:encoded><![CDATA[<p>Apparently Microsoft and Edelman recently sent out fully-loaded laptops running Windows Vista to a handful of influential bloggers, and it appears <a href="http://www.whatsnextblog.com/archives/2006/12/edelman_doesnt_give_a_crap_what_you_think_about_their_ethics.asp">some people think such practices are highly unethical</a>. Initially <a href="http://www.crunchnotes.com/?p=331">Microsoft encouraged the bloggers to give the machine away, send it back, or keep it after they finished reviewing it.</a> Now it appears the machines are for review only, and <a href="http://marshallk.com/microsoft-wants-its-laptops-back">Microsoft has sent new e-mails</a> asking bloggers not to keep the machine, but rather give it away or send it back only.</p>
<p>My question is: Doesn&#8217;t the ethical burden fall upon bloggers to disclose they&#8217;ve received the machines for free and what they plan to do with them after the review? Unless I&#8217;m missing something, I fail to see how Microsoft and Edelman are in the wrong. <a href="http://donteattheshrimp.blogspot.com/2006/12/dont-panic-when-blogosphere-smells.html">Josh Morgan puts it very well</a>:</p>
<blockquote><p>This is a review program. Many, many hardware and software<br />
companies send products for review trade, consumer and business<br />
publications all the time. For something as big as an OS it&#8217;s<br />
practically required because most reporters don&#8217;t want to install a new<br />
one. </p>
<p>If people keep the laptops, then they have the ethical problem, not Edelman. Not Microsoft, and not Acer.</p>
</blockquote>
<p>Transparency should be the name of the game, right? <a href="http://scobleizer.com/2006/12/27/i-think-the-microsoft-vista-giveaway-is-an-awesome-idea/">Robert Scoble gets it right</a> when he says he would have &quot;forced disclosure by those who get the laptops.&quot; That detail would have saved a lot of trouble.</p>
<p>While I have no idea who received a machine for review, it looks like plenty of recipients<a href="http://www.istartedsomething.com.nyud.net:8080/20061227/microsoft-free-ferrari/"> have disclosed their receipt of the machines or intend(ed) to at the time of review</a>. A few even intend to <a href="http://laughingsquid.com/windows-vista-laptop-on-ebay-proceeds-going-to-eff/">auction the laptops for charity</a>, which might be the way to go in this situation. </p>
<p>Ultimately I think Microsoft and Edelman (and anyone in PR, for that matter) can chalk this up to a learning opportunity. If companies seeking blogger reviews insist on full disclosure and more clearly state the terms of the review up front, ethical dilemmas such as this one can be avoided.</p>
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		<title>Sony fesses up to fake PSP marketing campaign</title>
		<link>http://www.erictatro.com/2006/12/sony-fesses-up-to-fake-psp-marketing-campaign.html</link>
		<comments>http://www.erictatro.com/2006/12/sony-fesses-up-to-fake-psp-marketing-campaign.html#comments</comments>
		<pubDate>Thu, 14 Dec 2006 03:54:31 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=112</guid>
		<description><![CDATA[Sony&#8217;s attempt to be cool with their &#34;all i want for xmas is a psp&#34; campaign was so laughably obvious that people from around the Web jumped all over them. Well, they&#8217;ve thrown in the towel: Busted. Nailed. Snagged. As many of you have figured out (maybe our speech was a little too funky fresh???), [...]]]></description>
			<content:encoded><![CDATA[<p>Sony&#8217;s attempt to be cool with their &quot;all i want for xmas is a psp&quot; campaign was so <a href="http://tatro.typepad.com/blog/2006/12/is_sony_guilty_.html">laughably obvious</a> that people from around the Web jumped all over them. Well, they&#8217;ve <a href="http://www.alliwantforxmasisapsp.com/blog/">thrown in the towel:</a></p>
<blockquote><p>Busted. Nailed. Snagged. As many of you have figured out (maybe our<br />
speech was a little too funky fresh???), Peter isn&#8217;t a real hip-hop<br />
maven and this site was actually developed by Sony. Guess we were<br />
trying to be just a little too clever. From this point forward, we will<br />
just stick to making cool products, and use this site to give you<br />
nothing but the facts on the PSP. </p>
<p>Sony Computer Entertainment America</p>
</blockquote>
<p>If the campaign had actually been, you know, &quot;clever&quot; (and transparent) to begin with, I doubt people would have called them out as hard as they did.</p>
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		<title>FTC weighs in on &#8220;word-of-mouth&#8221; marketing</title>
		<link>http://www.erictatro.com/2006/12/ftc-weighs-in-on-word-of-mouth-marketing.html</link>
		<comments>http://www.erictatro.com/2006/12/ftc-weighs-in-on-word-of-mouth-marketing.html#comments</comments>
		<pubDate>Wed, 13 Dec 2006 19:09:50 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=111</guid>
		<description><![CDATA[Interesting. From the Washington Post: The Federal Trade Commission yesterday said that companies engaging in word-of-mouth marketing, in which people are compensated to promote products to their peers, must disclose those relationships. In a staff opinion issued yesterday, the consumer protection agency weighed in for the first time on the practice. Though no accurate figures [...]]]></description>
			<content:encoded><![CDATA[<p>Interesting. <a href="http://www.washingtonpost.com/wp-dyn/content/article/2006/12/11/AR2006121101389.html?nav=rss_technology">From the Washington Post:</a></p>
<blockquote><p>The <a href="http://www.washingtonpost.com/wp-srv/related-topics.html?subject=U.S.+Federal+Trade+Commission">Federal Trade Commission</a><br />
yesterday said that companies engaging in word-of-mouth marketing, in<br />
which people are compensated to promote products to their peers, must<br />
disclose those relationships.</p>
<p>In a staff opinion issued<br />
yesterday, the consumer protection agency weighed in for the first time<br />
on the practice. Though no accurate figures exist on how much money<br />
advertisers spend on such marketing, it is quickly becoming a preferred<br />
method for reaching consumers who are skeptical of other forms of<br />
advertising.</p>
<p>Word-of-mouth marketing can take any form of peer-to-peer<br />
communication, such as a post on a Web blog, a MySpace.com page for a<br />
movie character, or the comments of a stranger on a bus.</p>
</blockquote>
<p>This would seem to have some ramifications for the aforementioned <a href="http://tatro.typepad.com/blog/2006/12/are_pr_folks_be.html">paid Diggers</a> and pseudo-&quot;fan&quot; <a href="http://tatro.typepad.com/blog/2006/12/is_sony_guilty_.html">PSP Web site marketers</a>. </p>
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		<title>Is Sony guilty of astroturfing with PSP &#8220;fan&#8221; site?</title>
		<link>http://www.erictatro.com/2006/12/is-sony-guilty-of-astroturfing-with-psp-fan-site.html</link>
		<comments>http://www.erictatro.com/2006/12/is-sony-guilty-of-astroturfing-with-psp-fan-site.html#comments</comments>
		<pubDate>Mon, 11 Dec 2006 23:17:52 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>
		<category><![CDATA[PR Practice]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=109</guid>
		<description><![CDATA[I came across a site today called &#34;all i want for xmas is a psp.&#34; The PSP, or &#34;PlayStation Portable,&#34; is Sony&#8217;s handheld video game system. Here&#8217;s the scoop on the site, according to the supposed proprietors: &#160; &#160; i (charlie) have a psp. my friend jeremy does not. but he wants one this year [...]]]></description>
			<content:encoded><![CDATA[<p>I came across a site today called &quot;<a href="http://www.alliwantforxmasisapsp.com/blog/">all i want for xmas is a psp</a>.&quot; The PSP, or &quot;PlayStation Portable,&quot; is Sony&#8217;s handheld video game system. Here&#8217;s the scoop on the site, according to the supposed proprietors:</p>
<blockquote><p>
				&nbsp; &nbsp; i (charlie) have a psp. my friend jeremy does not. but he wants one this year for xmas.</p>
<p>
so we started clowning with sum not-so-subtle hints to j&#8217;s parents that<br />
a psp would be teh perfect gift. we created this site to spread the luv<br />
to those like j who want a psp!</p>
<p>
consider us your own personal psp hype machine, here to help you wage a<br />
holiday assault on ur parents, girl, granny, boss – whoever – so they<br />
know what you really want. </p>
<p>
				&nbsp; &nbsp; we&#8217;ll let you know how it works for us. pls return the favor.</p>
<p>
				&nbsp; &nbsp; more to come,<br />
				&nbsp; &nbsp; c&amp;j.</p>
</blockquote>
<p>Of course the site features plenty of PSP news and &quot;viral&quot; videos and advertisements promoting the device. It&#8217;s suspicious, yes, since the graphics on the site look like they were produced by top-notch designers and yet the writing smacks of faux-&quot;teen speak&quot; with &quot;teh&quot; and &quot;pls&quot; interspersed throughout the copy.</p>
<p>The smoking gun, however, came when it was discovered the site is registered to <a href="http://www.zipatoni.com/">Zipatoni</a>, a marketing company. (<a href="http://www.kotaku.com/gaming/sony/all-sony-wants-for-christmas-is-a-better-marketing-company-220727.php">Hat tip: Kotaku)</a> I&#8217;m not surprised that one of their services includes &quot;Buzz Marketing,&quot; which they describe like so:</p>
<blockquote><p>At Zipatoni, buzz marketing means getting into customers&#8217; conversations. We know we can&#8217;t control the dialogue. But we tap into the right insight to deliver an idea that will get opinion leaders and even entire communities talking about it on their own. Just like that, we&#8217;ve converted the consumer into a passionate and credible message-bearer. Now that&#8217;s good news.</p>
</blockquote>
<p>I&#8217;m not against good viral marketing &#8211; <a href="http://tatro.typepad.com/blog/2005/08/wikipedia_alter.html">I&#8217;ve sung the praises of Burger<br />
King&#8217;s efforts, for example</a>, which were tremendously successful and<br />
remained honest. Unfortunately, setting up a fake evangelist Web site and pretending to be consumers smells like Astroturf to me, and that&#8217;s BAD news.</p>
<p>				&nbsp; &nbsp;<br />
				&nbsp; &nbsp;<br />
				&nbsp; &nbsp;<br />
				&nbsp; &nbsp;</p>
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		<title>Will &#8220;Bluetooth billboard&#8221; trend become annoying?</title>
		<link>http://www.erictatro.com/2006/08/will-bluetooth-billboard-trend-become-annoying.html</link>
		<comments>http://www.erictatro.com/2006/08/will-bluetooth-billboard-trend-become-annoying.html#comments</comments>
		<pubDate>Wed, 30 Aug 2006 23:39:01 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=96</guid>
		<description><![CDATA[CBS recently announced they&#8217;re going to start sending video clips to Bluetooth-enabled cell phones and PDAs from billboards installed in New York&#8217;s Central Station. From clickz.com: &#34;Bluetooth phone-toting passersby will receive a message from the billboard on their phone’s screen that asks, “Would you like to know more from CBS?” Pressing the corresponding &#34;Accept&#34; button [...]]]></description>
			<content:encoded><![CDATA[<p>CBS recently announced they&#8217;re going to start sending video clips to Bluetooth-enabled cell phones and PDAs from billboards installed in New York&#8217;s Central Station. From <a href="http://clickz.com/showPage.html?page=3623258">clickz.com</a>:</p>
<blockquote><p>&quot;Bluetooth phone-toting passersby will<br />
receive a message from the billboard on their phone’s screen that asks,<br />
“Would you like to know more from CBS?” Pressing the corresponding<br />
&quot;Accept&quot; button will begin the download of a 30-second video clip from<br />
the billboard to the phone, where it can be viewed and then deleted or<br />
saved. The download should take about 20 seconds. But the cellphone<br />
must be within a radius of 30 to 35 feet away from the billboard and<br />
must be set to “discoverable to all” mode, explains Patrick Nagle,<br />
chief marketing officer of Kameleon Technologies, the Paris-based<br />
company whose MobiZone FREE technology is powering the CBS billboards.&quot;</p>
</blockquote>
<p>I&#8217;m not sure this is a step in the right direction. Having a series of strange billboards constantly spam my cellphone with requests to send large video clips doesn&#8217;t exactly sound like something I&#8217;m interested in. </p>
<p>On the other hand, I have taken part in marketing events that required me to send a text message to a designated number, and then receive information in turn. I wouldn&#8217;t mind the Bluetooth billboards so much if they allowed <em>me</em> to contact <em>them</em>. That way, if I were bored waiting for a train and saw an interesting billboard, I would have the option to receive more information on the advertised product. I just wish they would allow the users to initiate contact rather than the other way around.</p>
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		<title>New 3M safety glass advertisment is brilliant</title>
		<link>http://www.erictatro.com/2006/04/new-3m-safety-glass-advertisment-is-brilliant.html</link>
		<comments>http://www.erictatro.com/2006/04/new-3m-safety-glass-advertisment-is-brilliant.html#comments</comments>
		<pubDate>Sun, 30 Apr 2006 18:30:36 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Marketing Events]]></category>

		<guid isPermaLink="false">http://www.erictatro.com/?p=78</guid>
		<description><![CDATA[3M put what appears to be thousands of dollars (hard to tell from the photo, which is included in the link) between two pieces of its safety glass on a sidewalk in San Francisco. Passerby are allowed to punch, hit and kick the glass, but a nearby security guard ensures nobody will use heavier equipment [...]]]></description>
			<content:encoded><![CDATA[<p>3M<a href="http://www.37signals.com/svn/archives/001064.php"> put what appears to be thousands of dollars</a> (hard to tell from the photo, which is included in the link) between two pieces of its safety glass on a sidewalk in San Francisco. Passerby are allowed to punch, hit and kick the glass, but a nearby security guard ensures nobody will use heavier equipment to break in.</p>
<p>I&#8217;d love to see footage of people trying to smash the glass, possibly compiled into a short clip, and broadcast as a commercial on 3M&#8217;s Web site or distributed virally. </p>
<p>(Via <a href="http://www.boingboing.net/">BoingBoing</a>)</p>
<p>(EDIT: Fixed punctuation)</p>
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