Throughout the Utah coal mine disaster, mine owner Robert “Honest Bob” Murray has appeared at “bizarre” news conferences acting hostile toward questioners and reading statements that completely lack direction.
To make matters worse, at every press conference he seems to be on the defense from the get-go, a bad situation to be in when you […]
Children today will never remember a time when Japanese cars were considered vastly inferior to American brands like General Motors, Ford or Chrysler. They won’t remember when all Korean electronics were cheaply marketed with unheard-of brand names.
In the last few months, front-page news stories have told us of the pet food scare that was inexplicably […]
I’ve been disappointed with the PR response from Menu Foods Income Fund, manufacturers of the poisoned pet food that has sickened and killed a number of dogs and cats in the United States. I understand this issue was remarkably complicated, as the company makes pet food for over 90 companies. However, when things are this […]
JetBlue has had some problems since they forced a cramped plane-load of people to sit on the runway for more than 10 hours in a snowstorm last week. There have been cries of “irresponsible,” “incompetent,” and “outrageous.” Any reasonable person would agree.
Fortunately, JetBlue’s CEO David Neeleman seems like a very reasonable guy.
First, he took responsibility. […]
Earlier this summer, several newspapers reported poor
working conditions at the Chinese factory that manufactures iPods. In response,
Apple promised to investigate.
Yesterday, Apple released the results of its investigation.
Their team did find some less-than-satisfactory working conditions, but overall,
the working environment was found to be well-kept and worker compensation was
found to be fair. (The report does describe the […]
Sony BMG is in quite a mess. It turns out that a number of CDs released by the company contain dangerous digital rights management (DRM) software that can comprimise computer performance and security. Even better: The software is virtually undetectable to users.
A lot of people got understandably upset about this. After word spread, Sony issued […]
It’s been a tough year for the Minnesota Vikings. After a slow start to the season, news of a sex scandal involving several members of the team flooded sports radio and news networks. It’s the type of scandal that just won’t go away.
You’ve got to feel bad for the Vikings’ new owner, Zygi Wilf, who […]
Tsk tsk, Abercrombie and Fitch! You’d think you’d have learned your lesson after the public took you to task for printing racist t-shirts back in 2002. The outrage over those shirts resulted in a nationwide recall.
This time, young women are upset that the clothing chain is selling t-shirts with perceived sexist and "degrading" sayings like, […]
PC juggernaut Dell has recently received a lot of negative
attention based primarily on the postings of a single (albeit very well-read)
blogger, Jeff Jarvis, who had a very bad experience dealing with Dell’s
customer service department. Bloggers, many of whom had their own
less-than-satisfactory experiences with Dell’s customer service, began linking
to Jarvis’ post and posting their own horror […]
On Monday, 4-year-old Daudi Bamuwamye died after becoming unconscious while riding Walt Disney World’s "Mission: Space" attraction. This death was not the consequence of mechanical or operator error, however, and thus remains a mystery. An autopsy found "no signs of trauma and no medical issues," according to the local sheriff’s office. The ride also appears […]
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