Archive for August, 2007

Utah mine disaster: terrible crisis communication

Throughout the Utah coal mine disaster, mine owner Robert “Honest Bob” Murray has appeared at “bizarre” news conferences acting hostile toward questioners and reading statements that completely lack direction.

To make matters worse, at every press conference he seems to be on the defense from the get-go, a bad situation to be in when you […]

Chinese quality issues harm national brand

Children today will never remember a time when Japanese cars were considered vastly inferior to American brands like General Motors, Ford or Chrysler. They won’t remember when all Korean electronics were cheaply marketed with unheard-of brand names.
In the last few months, front-page news stories have told us of the pet food scare that was inexplicably […]

Hollywood pros to launch own video channel, syndicate via YouTube

It has never made much sense to me that the entertainment industry has always tried to set up alternatives to the most popular channels for online audio and video distribution rather than partnering with sites that are already well-known and well-used. Several networks have set up their own video sharing sites while vigorously patrolling YouTube […]




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